The Inbound vs. Outbound Phone Intro Script for a Cash-Pay Clinic (The Only Part That Changes, Word for Word)
The Inbound vs. Outbound Phone Intro Script for a Cash-Pay Clinic (The Only Part That Changes, Word for Word) Clinic owners tend to treat inbound calls and outbound follow-up calls as two different skills that need two different scripts. They aren’t. In the working script an IV therapy clinic in Maui uses, the entire difference […]
What Should My Front Desk Say When a Joint-Pain Patient Calls? (The Inbound Script + $49 Consult Offer)
What Should My Front Desk Say When a Joint-Pain Patient Calls? (The Inbound Script + $49 Consult Offer) A joint-pain patient who picks up the phone to call your clinic is one of the highest-intent leads you’ll ever get—they’re in pain and looking for relief right now. Yet most front desks blow it by jumping […]
What Should a Functional Medicine Front Desk Say on an Inbound Call? (The Triage-and-Route Script That Qualifies Callers)
What Should a Functional Medicine Front Desk Say on an Inbound Call? (The Triage-and-Route Script That Qualifies Callers) A functional medicine front desk handles two very different callers on the same line: the person with a simple hormone or weight-loss goal, and the person with a complex chronic condition who needs your specialist physician. Treat […]
What Should My Regenerative Clinic’s Front Desk Say When a Joint-Pain Patient Calls? (The Verbatim Inbound Script)
What Should My Regenerative Clinic’s Front Desk Say When a Joint-Pain Patient Calls? (The Verbatim Inbound Script) A joint-pain patient who calls your regenerative clinic is in pain, a little skeptical, and deciding in the first 30 seconds whether you’re a place that gets it. Most front desks blow it by jumping straight to “what […]
The 90-Second Inbound Call Script for a Cash-Pay Medical Practice (Verbatim, NuLevel-Tested, With Branch Logic for Price-First / Date-First / Insurance Callers)
The 90-Second Inbound Call Script for a Cash-Pay Medical Practice (Verbatim, NuLevel-Tested, With Branch Logic for Price-First / Date-First / Insurance Callers) NuLevel Wellness handles 2,500 inbound calls a month per location, with 550 first-time-caller bookings. The script the front desk runs on every one of those calls is 90 seconds long. Capture, connect, close. […]