Your Clinic’s Call Volume Doubled — Now What? Front-Desk Capacity, 1,000 Unread Messages, and the $50 Price Move
Your Clinic’s Call Volume Doubled — Now What? Front-Desk Capacity, 1,000 Unread Messages, and the $50 Price Move This is what growth actually looks like from inside a cash-pay concierge practice. Inbound calls climbed from the 200s a month in January to the 400s by September. The clinic hired another front-desk employee, grew past 200 […]
How Does a Cash-Pay Concierge HRT Clinic Know It’s Time to Raise Prices? (Booked Out 3 Months, Front Desk at Capacity, 200+ Members)
How Does a Cash-Pay Concierge HRT Clinic Know It’s Time to Raise Prices? (Booked Out 3 Months, Front Desk at Capacity, 200+ Members) A cash-pay concierge HRT clinic that’s hit 200+ active members, is booked out three months on the lead provider’s calendar, and just hired its second front desk staffer to keep up with […]