Should I Source Hormones From a Compounding Pharmacy or a Generic Supplier? (How Your Sourcing Decision Quietly Sets Your HRT Pricing and Margin)
Should I Source Hormones From a Compounding Pharmacy or a Generic Supplier? (How Your Sourcing Decision Quietly Sets Your HRT Pricing and Margin) Most hormone clinics treat sourcing as a back-office decision and pricing as a front-office one. In reality, they are the same decision. Where you source your hormones—a generic supplier with a public […]
What Services Should a Med Spa Add to Increase Patient Lifetime Value?
What Services Should a Med Spa Add to Increase Patient Lifetime Value? Most med spas chase the next filler appointment and wonder why their lifetime value stays flat. The answer is not more aesthetic offers — it is recurring services. The med spas that scale add hormone, GLP-1, peptides, and wellness programs on top of […]
How Should a Multi-Service Cash-Pay Clinic Triage Weight-Loss, Hormone, and Primary-Care Callers?
How Should a Multi-Service Cash-Pay Clinic Triage Weight-Loss, Hormone, and Primary-Care Callers? A multi-service cash-pay clinic — weight loss, hormones, primary care, ADHD — has a unique front-desk problem: every caller wants something different, and a single generic script converts none of them well. The fix is a triage script with one routing question at […]
What Should a Functional Medicine Front Desk Say on an Inbound Call? (The Triage-and-Route Script That Qualifies Callers)
What Should a Functional Medicine Front Desk Say on an Inbound Call? (The Triage-and-Route Script That Qualifies Callers) A functional medicine front desk handles two very different callers on the same line: the person with a simple hormone or weight-loss goal, and the person with a complex chronic condition who needs your specialist physician. Treat […]