Should I Hire a Front-End Setter at My Cash-Pay Clinic? (The Fix for a 50% Discovery-Call No-Show Rate)

Should I Hire a Front-End Setter at My Cash-Pay Clinic? (The Fix for a 50% Discovery-Call No-Show Rate) On a June performance call with a cash-pay clinic we consult, one number dominated the hour: discovery-call attendance had slid from a 69% show rate in May to 58% — and one recent week ran at 50% […]
What Does an Inside Sales Representative Do at a Cash-Pay Medical Practice? (The 4 R’s Job Description That Converts 79% of Leads)

What Does an Inside Sales Representative Do at a Cash-Pay Medical Practice? (The 4 R’s Job Description That Converts 79% of Leads) Most cash-pay clinics don’t have a sales problem — they have a “nobody actually owns the leads” problem. The fix is a dedicated inside sales representative with a written 4 R’s job description: […]