What Are the 3 Rules of Sales for a Cash-Pay Clinic Team? (And the 4 Commitments That Turn Web Leads Into Booked Patients)

What Are the 3 Rules of Sales for a Cash-Pay Clinic Team? (And the 4 Commitments That Turn Web Leads Into Booked Patients) Most clinic staff hate “selling,” which is fine because selling isn’t the job. Our sales training for cash-pay clinic teams starts with three rules that completely reframe the phone call. Then it […]
How Do I Reactivate Cold Web Leads With an Outbound Call? (The Script That Reopens “I Requested an Appointment” Leads)

How Do I Reactivate Cold Web Leads With an Outbound Call? (The Script That Reopens “I Requested an Appointment” Leads) A patient filled out your website form, then went quiet. Most clinics treat that lead as lost. It isn’t — it’s a warm lead who raised their hand, and a single well-crafted outbound call reopens […]