Should My Concierge Practice Bill Memberships Through the EMR or the CRM? (What Breaks During Migration)

Should My Concierge Practice Bill Memberships Through the EMR or the CRM? (What Breaks During Migration) A concierge practice we consult for learned this one the hard way: someone edited membership prices inside the EMR, the EMR instantly pushed new invoices to existing patients, and the front desk fielded three calls in a day from […]
How Should a Cash-Pay Practice Evaluate a New EMR? (The 15-Minute Demo Checklist We Ran on Cerbo)

How Should a Cash-Pay Practice Evaluate a New EMR? (The 15-Minute Demo Checklist We Ran on Cerbo) Most EMRs are built around insurance billing — claims, codes, clearinghouses. If you run a cash-pay practice, you’re paying for machinery you’ll never use while the features you actually need get treated as add-ons. We recently sat through […]