Why Did My Concierge Clinic’s Patient Close Rate Suddenly Drop? (The Front-Desk Restructure That Fixes Conversion)

Why Did My Concierge Clinic’s Patient Close Rate Suddenly Drop? (The Front-Desk Restructure That Fixes Conversion) The leads are still coming. The offer hasn’t changed. And yet last month your concierge clinic’s close rate slid from where it should be down into the teens. The instinct is to blame the traffic or the ad spend. […]