How Do I Get My Front Desk to Make More Outbound Calls? (The 3 Rules That End Call Reluctance)
How Do I Get My Front Desk to Make More Outbound Calls? (The 3 Rules That End Call Reluctance) Almost every front desk team is reluctant to make outbound calls. Web leads sit untouched, missed calls never get returned, and the follow-up list grows while the team “stays busy” with everything else. Owners assume it’s […]
What Are the 3 Rules of Sales for a Cash-Pay Clinic Team? (And the 4 Commitments That Turn Web Leads Into Booked Patients)
What Are the 3 Rules of Sales for a Cash-Pay Clinic Team? (And the 4 Commitments That Turn Web Leads Into Booked Patients) Most clinic staff hate “selling,” which is fine because selling isn’t the job. Our sales training for cash-pay clinic teams starts with three rules that completely reframe the phone call. Then it […]