How Do I Hire a Rockstar Patient Coordinator for My Cash-Pay Clinic? (The Recruiting Playbook)

How Do I Hire a Rockstar Patient Coordinator for My Cash-Pay Clinic? (The Recruiting Playbook) Your patient coordinator is the person who turns inquiries into booked, paying patients — which makes this one of the highest-leverage hires in your entire clinic. Get it right and your conversion rate climbs; get it wrong and the leads […]
How Do I Onboard My Cash-Pay Clinic’s First Salesperson? (The Week-One Checklist From a Women’s Hormone Clinic)

How Do I Onboard My Cash-Pay Clinic’s First Salesperson? (The Week-One Checklist From a Women’s Hormone Clinic) Hiring your clinic’s first dedicated salesperson is a milestone — and the first week decides whether they compound or deflate. This is the onboarding sequence from a live hire at a women’s hormone and wellness clinic we work […]
What Job Title Should a Cash-Pay Clinic Post to Hire a Great Front Desk? (The Executive Administrative Assistant Hack)

What Job Title Should a Cash-Pay Clinic Post to Hire a Great Front Desk? (The Executive Administrative Assistant Hack) Every cash-pay clinic runs the same hiring ads — patient care coordinator, front desk, receptionist, admin — and every clinic ends up interviewing the same applicants they’ve already fired fifteen times. The fix isn’t a better […]