The 10-Point Sales Call QA Scorecard for a Cash-Pay Medical Practice (Recording Review Rubric Used at CardioMender, NuLevel, and 40+ Clinics)
The 10-Point Sales Call QA Scorecard for a Cash-Pay Medical Practice (Recording Review Rubric Used at CardioMender, NuLevel, and 40+ Clinics) Most cash-pay clinics record inbound sales calls and never listen to them. The clinics that do listen score every call against a 10-point QA scorecard during a 30-minute weekly coaching session. As a result, […]
The 90-Second Inbound Call Script for a Cash-Pay Medical Practice (Verbatim, NuLevel-Tested, With Branch Logic for Price-First / Date-First / Insurance Callers)
The 90-Second Inbound Call Script for a Cash-Pay Medical Practice (Verbatim, NuLevel-Tested, With Branch Logic for Price-First / Date-First / Insurance Callers) NuLevel Wellness handles 2,500 inbound calls a month per location, with 550 first-time-caller bookings. The script the front desk runs on every one of those calls is 90 seconds long. Capture, connect, close. […]